| Answer: All client files, consisting of amounts and taxpayer information, is stored on our backup servers. You may access this information and update for changes needed to correct a failed return, at any time, 24 Hrs a day, using the TAX$IMPLE web site. Simply enter the correct Social Security Number, E-Mail address, and password of the client, as it was entered when the client was originally created at the beginning of a web session. If you are E-Filing and as long as the return is not Pending and has been Rejected, you may correct the return and retransmit it. |