| Answer: It is TAX$IMPLE's policy to charge your credit card one time per accepted return based on Social Security Number. This charge will be made after the initial transmission. If the initial transmission is not accepted by the IRS, your credit card will still be charged, and you will be allowed to re-file your return again after making the appropriate changes needed for no additional charge. If an additional charge is made to your card and you feel this charge is in error, please verify that the second charge relates to the same Primary Social Security Number, and call TAX$IMPLE to report the error. After verification, adjustments will be made, and your card will be credited for the amount in error. |