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Frequently Asked Questions
 
 
 
• My credit card was charged, but my return was not accepted by the IRS. Will I be charged again when I re-File?
• I have saved and exited my return, but want to make changes to it. Can I still do this?
• How do I transmit my return electronically?
• How do I print my return?
• What are these green words that appear throughout the forms?
• How do I call another form?
• I can't find the location to call the form I want to call. Where can I find this?
• I need to file a previous year's return, can I do this from your site?
• I registered but don't know where to begin.  Can you help?
• I have already filed my federal return. Now I would like to file my state return.  Is this possible?
• I cannot get rid of this number on my return.   How can I override it?
• If I E-File, does anything need to be sent to the IRS?
• Is it helpful if I use TAX$IMPLE every year?
• When I am done processing my return, should I close the browser?
• My Federal Return passed, but my State Return was rejected, what should I do?
• How do I find out if my return has passed or not?
• My return has been Rejected.  What is an SEQ that is referenced in the error?
• How to remove 'RDP Active X' control?
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